Hospitality Manager – Buffalo, NY

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A one-of-a-kind entertainment destination in Buffalo is looking for an experienced Hospitality Manager to take the lead on day-to-day operations. This venue combines quality food and beverage service with live music, private events, and a lively atmosphere that attracts a wide range of guests.

This is a hands-on leadership role for someone who enjoys being around people, knows how to build strong teams, and can keep operations running smoothly when the pace picks up.

What We Offer

• Competitive salary of $65,000–$70,000 based on experience
• Medical insurance stipend
• Paid vacation
• Direct support from an engaged ownership team
• Opportunity to play a key role in the continued development of a growing venue

What We’re Looking For

• Management experience in restaurants, hospitality, entertainment, or a similar setting
• Strong leadership skills with the ability to recruit, train, schedule, and develop employees
• Ability to remain organized and composed in a fast-paced, event-driven environment
• Experience working with Toast POS for scheduling, payroll, and operational functions
• Excellent communication and guest-relations skills
• A hands-on approach to problem-solving and daily operations
• Flexibility to adjust to changing event schedules and business needs

The Ideal Candidate

The successful candidate will have a genuine interest in hospitality and enjoy working in an environment where no two days are exactly alike. Experience overseeing both restaurant service and special events is a plus.

A background or interest in live music, entertainment, marketing, or event production would be helpful, but the most important qualities are leadership, initiative, professionalism, and a strong commitment to the guest experience.

Key Responsibilities

• Direct restaurant, bar, and front-of-house operations during regular service, concerts, and private functions
• Manage and develop managers, supervisors, and hourly team members
• Build staff schedules and ensure appropriate coverage for events and service periods
• Recruit new employees and provide ongoing training and coaching
• Address guest concerns and ensure a consistently positive experience
• Monitor labor, inventory, and operating expenses
• Work closely with kitchen, bar, entertainment, marketing, and production teams
• Establish and maintain operating procedures that improve efficiency and service
• Review performance and operational results with ownership on a regular basis
• Identify opportunities to strengthen the team, improve operations, and increase the venue's overall success

If you're an experienced hospitality leader who enjoys a high-energy environment and wants to be part of something unique in Buffalo, this could be an excellent opportunity to make your mark.

JOB ID: 180996

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Rob Rush

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